MC20 is a multi-tenant operations platform for digital agencies and modern businesses. CRM, invoicing, e-commerce sync, bookings, AI assistants, analytics, and real-time collaboration — without the per-seat tax of HubSpot or GoHighLevel.
Built and operated by NeedAWebNow · Online marketing services since 2010
Replace 8+ separate tools with one platform built for how digital agencies actually work.
Manage leads, contacts, and customers across every project you run. Built-in deduplication, lead scoring, and unified history across email, calls, and bookings.
Send branded quotes and invoices, accept Stripe payments, track time entries, and reconcile transactions automatically. Per-project entity codes (NWN, PWX, etc.) baked into invoice numbering.
Connect Gmail, classify incoming messages, auto-reply with your voice, and never miss a lead. Granular per-inbox automation toggles. Privacy-first by default.
One unified chatbot that answers questions and runs operations. Permission-gated tools mean every team member gets the right capabilities for their role.
Connect Google Analytics, Search Console, and Tag Manager to surface insights, track conversions, and audit your site performance — all in one dashboard.
Public booking pages, automatic calendar sync, and confirmation emails — without a separate Calendly subscription.
Native Listmonk integration with a managed escape hatch. Segment your subscribers, send campaigns, and track opens/clicks per project.
Slack-style channels with @-mention agents, slash commands, file attachments, and SSE-driven live updates. Built into the platform — not a bolt-on.
Every sensitive action is audit-logged. RBAC roles, per-project tenancy, and AES-256-GCM encryption at rest for OAuth tokens and credentials.
Spin up an account in 30 seconds. Free tier includes the core CRM, 1 connected inbox, and 100 AI calls per month — no credit card required.